As a Book Safe Agent, Holiday World has taken extensive steps to ensure your money is as safe as possible when passed over to us through a combination of insurance policies.
In the unlikely event of losses due to insolvency on the part of a supplier, this insurance will reimburse partially or fully, any loss of money you have already deposited as covered under the terms and conditions of the Book Safe Agent Insurance Policy.
Will I be covered if I have paid for my trip and the supplier goes broke before I travel?
Holiday World has the Book Safe Agent insurances in place which are designed to protect our customers in these circumstances. If you have booked with an AFTA^ Travel Accreditation Scheme (ATAS) supplier and they then go insolvent, we will make a claim to have your funds returned.
If you wish to have protection for the insolvency of airlines, non-Australian businesses or unaccredited Australian travel wholesalers or suppliers, ask us about our Comprehensive Travel Insurance that can provide you with added peace of mind.
If I get injured or fall ill, will my hospital bills be covered?
No, not by this Insolvency Insurance. If you purchase Personal Travel Insurance, you may be covered in the event of injury or illness.
ALL TRAVELLERS SHOULD ENSURE THAT THEY HAVE PURCHASED THEIR OWN PERSONAL TRAVEL INSURANCE TO PROTECT THEMSELVES. Click below for a travel insurance quote.
*Subject to the terms and conditions of the policy.
Refer to the coverage summary held at Holiday World.
Call Gow-Gates Insurance Brokers on 02 8267 9999 or email email@example.com for information on the cover available. The Insured party is the travel agency, as a participating member of the Express Travel Group. The insurer will only respond to claims made by the travel agent, or other participating members of the Express Travel Group.
^ Australian Federation of Travel Agents.
*Insurance is underwritten by QBE Insurance (Australia) Limited ABN 78 003 191 035 AFSL 239545.
Holiday World Pty Ltd. ABN 64427365767 AR No. 0013074 is an authorised distributor of QBE.
*SureSave Pty Limited, ABN 82 137 885 262 AR 339902, is an authorised representative of Cerberus Special Risks Pty Limited ABN 81 115 932 173, AFS Licence No. 308461.