Peace of Mind
WHAT IS ATAS?
ATAS or the AFTA Travel Accreditation Scheme is a national scheme which certifies Australian travel agents. It is administered by the industry association, the Australian Federation of Travel Agents (AFTA).
HOW DO AGENTS BECOME ACCREDITED?
Agents must meet a set of strict criteria & professional standards in order to become accredited. Every year an agent must renew their accreditation and provide updated business compliance details.
HOW DOES ATAS BENEFIT ME?
ATAS is the stamp of approval that symbolises the Australian travel industry’s highest level of customer service, training, ethics and professionalism. By using a travel agent that bears the ATAS symbol you can be sure that you are booking through the best in the industry.
HOW DOES ATAS PROTECT ME?
ATAS protects you by acting as a clear indicator of quality and reliability. Agents with ATAS accreditation meet high quality standards of business practices, training and professionalism.
This means you can book your travel knowing you’re in the safe hands of a trusted and reputable travel agent.
COMPLIANT BUSINESS GUARANTEE
ATAS accredited businesses meet standards and criteria set by the industry association AFTA. The criteria includes assessment of finances, ensures minimum levels of training in product and destination knowledge, has a complaint resolution policy, and complies with the scheme’s Code of Conduct, and Australian Consumer Law.
Travel with peace of mind & always book travel through an industry qualified ATAS accredited travel agent.
Read the top 10 reasons to book with an Atas accredited agent
australia goverment recommends travellers PURCHASE PERSONAL and adequate TRAVEL INSURANCE for their trip and TO PROTECT THEMSELVES.
Holiday World Pty Ltd. ABN 64 427 365 767 is a distributor of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461 and receives a commission for nib products purchased through Holiday World. Holiday World acts as an agent for nib and not as your agent. Holiday World cannot give advice about nib products, and any factual information provided is not intended to imply a recommendation or opinion about nib products. Before you buy, please read the Product Disclosure Statement, Financial Services Guide and Target Market Determination (TMD) available from us. If you have a complaint about a nib product, see the Product Disclosure Statement for the complaints process. This insurance is underwritten by Pacific International Insurance Pty Ltd, ABN 83 169 311 193.