Terms of Use




Holiday World Pty Ltd as trustee for The Melhuish Trust (ABN 64 427 365 767) and trading as Holiday World is a member of The Independent Travel Group, Australia.

(“You” and “Service”). Holiday World includes its subsidiaries, related body corporates, associated entities and its franchised agents (if any).

“You” means any user of this site and includes any person who receives a Service (whether or not that Service was acquired by another person);

“Service” means making this site and any software associated with it available to you and providing a facility to enter into transactions with third parties, whose details and products and services appear on this site.


Using this website means you accept these terms and conditions. We may at any time modify these terms and conditions and the changes will come into effect once they are uploaded into this website. You acknowledge and agree that your continued use of this website is subject to the terms and conditions in force at the time of your use.


You acknowledge that: (a) we act as an agent for third party suppliers of all products and services contained on this site; (b) all information on this site relating to products and services of third parties do not form part of the Service; and (c) we are not responsible for, and make no warranty or representation about, third party suppliers, their products and services or information provided on this site about their products and services. Many suppliers impose their own special conditions for the various products and services they offer. For example, suppliers may have rules and restrictions about the use and availability of fares, products and services, refund and cancellation policies and the limitation or exclusion of liability for death, personal injury, delay and loss or damage to baggage. It is your responsibility to check the specific terms and conditions of each supplier before you acquire any product or service from them through this site.


In consideration of Holiday World permitting you to use the Service, you warrant to us that: (a) you are at least 18 years old and have the power and authority to enter into a binding contract with us and with the suppliers of products and services that you acquire; (b) the information you provide us about yourself is true, accurate, current and complete (apart from any optional items) as required by any registration process; and (c) you will maintain and promptly update this information to keep it true, accurate and complete.

You must use the Service in accordance with these terms and conditions and must not use the Service in any way to breach any laws or defame anyone. You agree to indemnify us from and against all claims, actions, suits, demands, liabilities, costs or expenses, losses including consequential losses, whether arising directly or indirectly from the use of the Service by you or any person using the Service through any means provided to you.


We may charge a fee for making a booking on your behalf. You acknowledge that we may receive a commission from suppliers for bookings made on your behalf. We reserve the right to charge administrative fees for payments made by credit card. These changes range from 0-4% dependent on what credit card issuer is utilised. Please ask us for details.


All pricing on this site is reflected in Australian Dollars unless otherwise specifically denoted on the screen


Certain statutory warranties under consumer protection laws will be implied for the benefit of consumers. Nothing in these terms and conditions is intended to exclude or restrict the application of such laws but we do not give any guarantees or warranties or make any representation of any kind, express or implied, with respect to use of this website or the Service outside these laws.

Subject to claims available under consumer protection laws, we are not liable to you or anyone else (including for negligence, breach of contract or tort) for any loss or damage (including specific, indirect, consequential or economic loss) however caused and which is suffered directly or indirectly in connection with the:

– use of (or inability to use) this Website, the Service or any linked site;
– disruption to this Website or the Service;
– the delivery or non-delivery of products or services acquired by using the Service; and
– any act or omission of suppliers or third parties.

To the maximum extent permitted by law, Holiday World excludes all liability for direct, indirect, consequential or incidental damages, lost profits or savings or damages for disappointment. Our liability for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the extent possible, at our option to the supply of the services again or the payment of the cost of having the service supplied again.


You acknowledge that the inclusion of links on this site is not intended as an endorsement or recommendation of any linked site or its content of such sites. We do not guarantee that this site or any linked site will be free from viruses, or that this web site or any linked web site will be uninterrupted.


Use of this site, all maters arising out of or in connection with it and all terms are governed by the laws applicable in NSW. By accessing this site, you consent and submit to the non –exclusive jurisdiction of the Courts of NSW in all matters arising out of or in connection with your use of this site and terms.