Peace of Mind
WHAT IS ATAS?
ATAS or the AFTA Travel Accreditation Scheme is a national scheme which certifies Australian travel agents. It is administered by the industry association, the Australian Federation of Travel Agents (AFTA).
HOW DO AGENTS BECOME ACCREDITED?
Agents must meet a set of strict criteria & professional standards in order to become accredited. Every year an agent must renew their accreditation and provide updated business compliance details.
HOW DOES ATAS BENEFIT ME?
ATAS is the stamp of approval that symbolises the Australian travel industry’s highest level of customer service, training, ethics and professionalism. By using a travel agent that bears the ATAS symbol you can be sure that you are booking through the best in the industry.
HOW DOES ATAS PROTECT ME?
ATAS protects you by acting as a clear indicator of quality and reliability. Agents with ATAS accreditation meet high quality standards of business practices, training and professionalism.
This means you can book your travel knowing you’re in the safe hands of a trusted and reputable travel agent.
COMPLIANT BUSINESS GUARANTEE
ATAS accredited businesses meet standards and criteria set by the industry association AFTA. The criteria includes assessment of finances, ensures minimum levels of training in product and destination knowledge, has a complaint resolution policy, and complies with the scheme’s Code of Conduct, and Australian Consumer Law.
Travel with peace of mind & always book travel through an industry qualified ATAS accredited travel agent.
ALL TRAVELLERS SHOULD ENSURE THAT THEY HAVE PURCHASED THEIR OWN PERSONAL TRAVEL INSURANCE TO PROTECT THEMSELVES.
To ensure you and your travel plans are totally covered make sure you get travel insurance! Click below for a travel insurance quote.
Holiday World Pty Ltd. ABN 64 427 365 767 is a distributor of nib Travel Services (Australia) Pty Ltd (nib), ABN 81 115 932 173, AFSL 308461. Before deciding to purchase this product, read the Product Disclosure Statement available from us. This insurance is underwritten by certain underwriters at Lloyd’s.